Privacy Policy

Introduction

Orbiill LLC ("Orbiill," "we," "us," or "our"), a company registered in Wyoming, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our billing infrastructure platform and related services.

By using Orbiill, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and organization name. We use Supabase Authentication for secure account management.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, billing configurations created, and timestamps of activity. This helps us improve the product and provide support.

Billing Data

When you connect your Stripe account via OAuth, we receive a scoped access token. We do not store your Stripe secret keys. Billing configuration data (products, prices, meters) that you create through Orbiill is stored in our database.

How We Use Your Information

• Provide, maintain, and improve our services
• Process billing configurations and deploy them to Stripe
• Communicate with you about your account, updates, and support requests
• Generate analytics and insights about your billing performance
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

Data Sharing

We do not sell your personal data. We share information only with the following service providers, strictly for the purposes of operating our platform:

• Stripe — for payment processing and billing configuration deployment
• Supabase — for database hosting and authentication
• Vercel — for application hosting and delivery

We may also disclose information if required by law, legal process, or to protect the rights and safety of Orbiill and its users.

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes.

Your Rights

Under the GDPR and other applicable privacy regulations, you have the following rights:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Portability — request your data in a structured, machine-readable format
• Objection — object to the processing of your data in certain circumstances

To exercise any of these rights, contact us at [email protected].

Cookies

We use essential cookies to maintain your authentication session and remember your cookie preferences. We do not use third-party tracking cookies. For more information, see our Cookie Policy.

Security

We take the security of your data seriously. All data is encrypted in transit using TLS 1.3 and at rest. We use Supabase's row-level security policies to ensure data isolation between organizations. We regularly review our security practices and infrastructure.

Children's Privacy

Orbiill is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify you via email or an in-app notification if the changes are significant.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Orbiill LLC, Wyoming, USA